Shipping policy

Shipping Policy

Free tracked shipping on every order 🎄 No minimum and no hidden fees at checkout.

How long will it take?

Order processing	3–5 business days
Delivery	7–14 business days
Total (typical)	10–19 business days

Orders are processed Monday to Friday, not on weekends or public holidays. Christmas is a busy season, so please order early.

Fast Shipping (optional)

Add Fast Shipping for $4.95 and your order is packed and shipped first, ahead of standard orders. Carrier delivery times stay the same once your parcel leaves us.

Tracking

As soon as your order ships, we email you a tracking number. Tracking can take 2–5 days to show its first update; your parcel is moving even when the status isn't.

More than one item?

If you order several items, they may arrive in separate packages on different days. There's no extra cost, and everything is tracked.

Shipping Protection (optional)

Add Shipping Protection for $4.95 at checkout. If your order is lost, stolen or damaged on the way, we send you a free replacement.

Customs and import duties

Depending on your country, your local customs office may charge import duties or taxes on arrival. These are set by your country, not by us, and are the customer's responsibility.

Please check your address

Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll fix it before your order is prepared. We can't be responsible for orders shipped to an incorrect address entered at checkout.

Lost or delayed package?

If your order hasn't arrived within 30 days of shipping, email support@jinglehype.shop with your order number. We'll look into it right away and send you a free replacement or a full refund, your choice.

Questions? Email support@jinglehype.shop. We reply within 24–48 hours.